Lifting (LOLER) & Work at Height
Hoists and Cranes UK Ltd
How a two-discipline lifting and height-access firm moved off two separate sets of spreadsheets and onto one CertFlow record across both divisions.
Zero missed recertifications since go-live
One unified record across both divisions
Same day certificates issued as jobs are completed
The challenge
- Lifting thorough examinations tracked in one set of spreadsheets, height-safety testing and certification in another
- Due dates tracked by hand across two systems, leaving room for a recertification to slip past its date
- Certificates formatted one at a time in Word
- Proving compliance to a client or insurer meant searching through folders and emails
What they did with CertFlow
- One asset register and one audit trail for cranes, hoists, lifting accessories, anchors, lifelines, guardrails and PPE, scoped per client and per site
- Automated reminders driven off each asset next-due date, across both LOLER intervals and the periodic intervals for height-safety equipment
- Branded PDF reports and certificates issued automatically as work is completed
- Audit-ready evidence produced on demand as a filtered export rather than a manual search
We were running two sets of compliance records on spreadsheets, one for the lifting side and one for height safety. CertFlow put both in one place. Six months in, our certificates are issued the moment a job is done, nothing slips past its due date, and an audit is a quick export rather than a day lost in folders. It has taken the admin off our engineers and given our clients cleaner documentation.
Rob Muir, Managing Director, Hoists and Cranes UK Ltd