Clients & finance

Give clients access to their portal

2 min · Updated 14 June 2026

The client portal gives your customers a read-only window into everything you hold for them: their assets, compliance status, certificates and invoices. Inviting a client takes two steps, and they only ever see their own company.

  1. 1

    Open the company and go to the Clients tab

    Under Compliance, open Companies and pick the client. The Clients tab shows who already has portal access and any pending invitations.

    Give clients access to their portal: Open the company and go to the Clients tab
  2. 2

    Invite the client

    Click Invite client and enter their email. They receive a link, valid for seven days, to create their own Client account in CertFlow.

    Give clients access to their portal: Invite the client
  3. 3

    Grant them access

    Once they have accepted, click Grant access and pick them from the list to give them access to this company. From then on they can sign in and see everything you hold under it, and nothing belonging to anyone else.

    Give clients access to their portal: Grant them access

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